Welcome to our frequently asked questions page, we have gathered the most
frequent questions we get on a daily basis about our
x-ray film recycling
program, we have grouped the questions and answers in order to make it easier
for you to find the right information you need.
Please click on any
of the questions below in order to view the answer to that question. To go back
to the list of questions, click on the "back to top" link.
If you have any question (s) that is not listed
on this page you can either fill out the form to the right and write your question in the comment
field, one of us will contact you shortly with the information you need or simply call us directly
877-217-7020 and one of our representatives will be glad to answer any of your questions.
Question: Do you pay for the silver recovered from the x-ray film? how much?
Answer: Yes, we do pay for the silver in the x-ray film. We pay per pound of x-ray film we receive without the envelopes. In some cases we can also provide a price quote for film with the paper jackets.
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Question: How much do you pay per lb of x-ray film?
Answer: The price we pay per lb varies and it is based on the silver spot market price. For x-ray
recycling price quote please call us or fill out the form to the right of this page and
we will get back to you very shortly with the current prices we can pay for your x-ray film.
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Question: Do you pick up ? Is there any fee for the pick-up? how much?
Answer: Yes, we do pick up x-ray film nationwide. In most cases the pick-up is free as long as there is at least 50 lbs of x-ray film to be disposed of.
In some cases when there is a very small amount of x-ray film there might be a
pick-up fee, that fee is fixed for each state individually, please find out free pick-up
minimum weight by your state here.
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Question: I am located in Houston, TX and I have some outdated X-rays that I would like to dispose of, do you only
pick up in FL or can you pick up in any other state?
Answer: We pick up nationwide, even in California, Texas, New York, New Jersey, Alabama, Washington, Georgia, Oregon or any other state in the US. We also pick-up in
Puerto Rico, Hawaii and Alaska.
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Question: If I have approximately 100 lbs of films, will I get paid for it?
Answer: In most cases we will pay for the x-ray film we pick-up starting from 50 lbs. or more. We pay for any load of films that we pick-up.
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Question: If my pick-up fee is $40.00 and the value of my films based on your price is $100.00, will I be credited for the difference?
Answer:
Yes, based on that calculation, we will mail you a check for $60.00.
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Question: Do you provide some kind of a document that certifies that the films are disposed of properly?
Answer: Yes, B.W. Recycling, Inc provides a certificate of destruction for all x-ray and MRI films we
receive in, the certificate assures that the films and all other medical records that we received such as paper jackets or charts (where permitted) with patients names or other
information is destroyed and recycled in accordance with HIPAA and the EPA guidelines and regulations.
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Question: Do you sign a HIPAA compliant business associate agreement?
Answer: Yes, we do sign a HIPAA compliant business associate agreement, in fact we have a designated agreement for x-ray film recycling, ask your representative to email that to you.
Click here to read more about HIPAA compliant business associate agreements.
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Question: We have both X-Ray and MRI films, do you take it all? do we have to separate it?
Answer: We recycle and pay for all kinds of films, including medical X-Ray, MRI films, radiographs,
CT scans, mammography film and all other medical film. We also take lithographic film and industrial films
NDT / NDE film, there is no need to separate the films. we also take dental x-ray film, please note that
we only take dental film out of the jackets.
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Question: My x-ray films are in the jackets (envelopes) and has patient's names and other information on it, do I have to erase the names or take the films out of the jackets?
Answer: In most cases we can receive the film in the envelopes, depending on the quantity of x-ray film you have, In case we do take the film with the envelopes there is no need to erase your patients names or any other
information from the jackets, all of the envelopes are recycled as well and treated as sensitive information which makes it 100% safe.
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Question: I might have some paper records accompanied with the x-ray films, do I need to remove these?
Answer: It depends on the amount of medical records, if there are only a few medical records with the x-ray film then, there is no need to remove any medical records that might be
accompanied with the actual x-ray film, we separate these from the x-rays in our facility and it is being destroyed and recycled securely.
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Question: How do I know how many lbs of x-ray films I have?
Answer: Other than weighing your x-rays with any accurate scale, there are few ways of how you can estimate the weight of your x-ray films load, please see the chart here.
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Question: What do I have to do in order to prepare my films for pick-up?
Answer: You will need to put all of your films in 1 or more boxes, you have to
make sure that each box does not exceed 50 lbs but not less than 30 lbs, you can use any size or shape
boxes, the boxes must be taped shut and taped all around to ensure that the boxes will not fall apart during transport. Now you can call us to schedule
a pick-up.
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Question: I do not have boxes that are the size of the x-ray film, can I fold the x-ray film in two in order to fit them in the boxes?
Answer: You can do anything in order to help you fit the x-ray film inside the boxes, like fold them, cut them into smaller pieces, however we do not accept shredded x-rays.
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Question: We have a lot of x-ray film on shelves in the office and we do not have the ability to put the film in boxes, can you come and pick up our films?
Answer: When there is a large amount of x-ray film to be recycled, you can simply put the x-rays on a wood pallet(s), and we will be able to pick up the pallet(s) with the x-ray film.
In some cases we will be able to send a crew to take your film out of the filing cabinets as well, we only do that for large loads of films, please ask
our representative about this option. We can also have the option to have our crew purge the film at your location.
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Question: I am located in Huntsville, Alabama, If I schedule a pick-up today, How long will it take you to pick-up my films?
Answer: We will usually arrive on the same day you scheduled the pick-up, in some other cases it will be picked up in the following morning, regardless of your location.
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Question: What do I have to do in order to schedule a pick-up?
Answer: All you have to do is either call us @ 1-877-217-7020 or simply go to our
schedule pick-up form and fill out the information, we will than call you in
order to confirm everything. please
call us if you have further questions about disposing your
x-ray film with us.
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Is B.W. Recycling insured? who is responsible for the medical records after the pick-up?
Answer: Absolutely, B.W. Recycling, Inc is licensed, bonded and insured, B.W. Recycling, Inc is also 100% responsible for the destruction of the medical records from the moment it leaves your possession.
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Is B.W. Recycling an actual X-Ray film recycling company or are you a broker?
B.W. Recycling, Inc is an actual recycling company, we are registered with the EPA (US Environmental Protection Agency).
please check this link to look at our registration with the the EPA.
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Question: Do you only recycle medical x-rays or there are other types of film you can take?
Answer: We take all types of radiology film that contains silver for recovery, such as Medical x-rays, industrial NDT / NDE film and
lithographic film, please follow this link to view a
detailed list of recyclable x-rays.
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Question: Can I just send my x-ray film to you for proper disposal? will it cost anything? will you pay me for it?
Answer: If you have less than the minimal amount for a free pick-up, You can always send your film to us for recycling, there is no charge for us to
accept your film and recycle it for you. However, we do not provide a certificate of destruction for mailed-in X-rays. If you need a certificate of destruction, we can pick-up with a fee, please click here find the fee amount in your area
Ship to address:
B.W. Recycling, Inc
937 NW 8th Ave.
Fort Lauderdale, FL 33311
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Question: We have a lot of film that are on shelves, we need to get rid of some of it and keep the rest. Do you also provide film purging services?
Answer: We do offer film purging services as well. In some cases the film purging will be free of charge depending on the quantity of film to be disposed
of Vs the film to be kept. For more information please visit this page.
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